Shipping Policy – Aerozen

SHIPPING POLICY

Thank you for shopping at Aerozen.

We are committed to providing a reliable and efficient shipping experience for all our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on the destination:

• United States: 5–12 business days
• Canada: 7–15 business days
• Europe: 7–15 business days
• Australia and New Zealand: 7–18 business days
• Other international destinations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking information may take 2–5 business days to become available after shipment.

Shipping Costs

Shipping costs are calculated during checkout.

Any applicable shipping fees will be clearly displayed before the order is completed.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer.

Aerozen is not responsible for delays caused by customs procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has been processed.

Lost, Stolen, or Delayed Packages

Aerozen is not responsible for packages that are lost, stolen, or delayed due to circumstances beyond our control, including:

• Carrier delays
• Weather conditions
• Customs inspections
• Incorrect addresses provided by the customer

If you experience any delivery issues, please contact us, and we will do our best to assist you.

Contact Information

Aerozen

Website: aero-zem.com

Company: Maximo Ecom LLC

Address: 1209 MOUNTAIN RD PL NE STE R, ALBUQUERQUE, NM 87110, United States

For any questions regarding shipping, please contact us through the contact form available on our website.